Virtual Assistant or “VA” are terms that are being banded around a lot lately in the entrepreneur and small business communities. So, what exactly are we and what do we do?
In a nut shell VA’s are the small business equivalent of having your very own back office/administration team, without the hassle and risk of having to take on employed members of staff. We work with small business owners to design and execute bespoke support packages for them that benefit their businesses massively. We target the biggest pain points or time heavy tasks within their business and do them for them!
Sound’s simple right? It REALLY is!
So, what are these tasks you talk of?! Let me give a quick run down of our most popular (by no means a comprehensive list)…
- Inbox management – Promptly replying to email’s and DMs received in line with your business processes and ethos
- Diary management – Organising your appointments, making sure you’re never double booked or stood up!
- Social media management – Research, design, planning and posting of content for your selected social media channels. Make your brand sing with branded graphics and make sure you’re dishing out content people will like and interact with
- Email Campaigns/marketing – Let your customer base know about a particular product or service you’d like to market, or simply use it as a platform to keep in touch. We provide branded professional looking email campaigns
- Branded documentation set up – We brand business related documents such as invoices, terms and conditions, quotations and email signatures. A professional looking suite of documents can really help impress customers and raise brand awareness
- Issuing of documents – Great if you don’t want to spend your weekends and evenings keeping on top of issuing quotes, invoices and chase emails