So, what are the KPI’s you should care about for your business? This can be varied depending on your business type, goals and what you’re able to measure. There are a few ground rules to take into consideration when thinking up your KPI’s:
A goal – you need to know where you want to end up so you can get there!
A measure – each KPI needs to be measurable, no finger in the air numbers here
Data – A data source that will be used to measure the KPI
Tracking – plan out the frequency you’re going to “check in” and report on your KPI’s